Standard Rates
All rates are quoted in South African Rands (ZAR) per suite, per night, including full "Champagne" and Oyster buffet breakfast, 14% VAT and 1% tourism levy. |
Summer Season 2011 & 2012
Jan, Feb, Mar, Nov, Dec |
Easy Season 2011 & 2012
Apr, May Jun, Jul, Aug, Sep, Oct |
| Honeymoon Suite |
R4 645 |
R3 350 |
| Terrace Suite |
R4 210 |
R2 915 |
| Duplex Suite |
R3 240 |
R2 375 |
| Standard Room |
R3 025 |
R2 140 |
These rates are provided as a guideline only, and are subject to change without notice.
Terms and Conditions
Rates are:
o applicable to new bookings made from 1 May 2011 onwards
o quoted, invoiced and payable in ZAR
o quoted per room/suite per night
o based on a maximum of two adults per room/suite
o inclusive of full Sparkling Wine and Oyster buffet breakfast, tourism levy and 14% VAT
o subject to change without prior notice
Additional compulsory charges:
o guests whose stay includes the 24th and 31st of December are obliged to include the Christmas Eve and
o New Year's Eve dinners in their stay (payable with accommodation)
We recommend a minimum stay of two nights throughout the year
Children Policy* This policy applies to all persons from 0 up to and including 11 years old
* Persons from 12 years and older are considered as adults and will therefore require a separate room/suite at the applicable rate
* Children sharing with adults are accommodated in Duplex Suites in a cot and/or on rollaway beds
* 0 - 3 year old (sharing suite with adults)
o are accommodated in a cot at R150.00 per child per night and inclusive of breakfast
o depending on the availability of cots
o are not permitted in Kraalpool and gym area
* 4 - 11 year old (sharing suite with adults)
o are accommodated on a rollaway bed at R500.00 per child per night, inclusive of breakfast
o depending on the availability of suites with a rollaway bed
o are not permitted in Kraalpool and gym area
* Children not sharing with adults (occupying their own suite) will be charged at the normal room/suite rate
* Rollaway beds can accommodate a maximum of one child each, depending on their age
* Cots can accommodate a maximum of one child per cot
* Suites accommodating children sharing with parents contains a maximum of two rollaway beds per suite
* Child minding facilities are available at an additional cost by prior arrangement
Travel Insurance
* We highly recommend that travel insurance is taken out
Transfers* Transfers can be arranged with reservations on request at additional costs
* All transfers are handled by accredited car hire and charter companies
* All transfers must be arranged prior to arrival
Payment* 25% Deposit will be required within 14 days of reservation being made
* Balance will be required 30 days prior to arrival
* Full pre payment will be required at time of booking for reservations made within 30 days of arrival
CancellationsPeak Season (20 December - 10 January)
* Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
* 50% of fee if cancellation less than 60 days prior to arrival
* 100% of fee if cancellation less than 30 days prior to arrival
General* Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
* 25% of fee if cancellation less than 30 days prior to arrival
* 50% of fee if cancellation less than 15 days prior to arrival
* 100% of fee if cancellation less than 7 days prior to arrival
Group / Conference: Deposit, Payment and Cancellation
* This policy applies to bookings of ten (10) or more rooms/suites
* A minimum of a 2 night stay applies through out the year
* A 10% non-refundable deposit may be requested at the time of booking in order to secure rooms, depending on the size of the group
* A 50% non-refundable deposit is payable 90 days prior to arrival
* A 100% non-refundable payment 60 days prior to arrival
* The 11th room will be reserved at 50% of the applicable group rate, inclusive of breakfast
* The 18th room will be reserved at no additional cost, inclusive of breakfast
Methods of Payment Accepted
• Cash • Direct Deposits • Bank / Internet Transfers • Visa • MasterCard • Amex