In-Room / Unit Facilities • Air-conditioning (All) • Fan(s) (All) • Blankets (All) • Bathroom (en-suite) (All) • Shower (All) • Bath (All) • Toiletries (All) • Bed linen (All) • Bathroom towels (All) • Hairdryer (All) • Iron / ironing board (All) • DVD player (All) • Television (All) • DSTV (All) • Telephone (All) • Desk (All) • Safe (for valuables) (All) • Tea / coffee facilities (All) • Bar fridge (All) • Fridge / freezer (All) • Room service (All) • Kitchenette (All) • Braai / BBQ (All) • Patio / balcony (All) • Private entrance (Some) • Smoking: not allowed (All)

On-Site Facilities • Braai / BBQ area(s) • Bar (fully licenced) • Restaurant • Dining room • Reception desk • Safety deposit box • Wake up calls • Housekeeping • Laundry service • Childcare service • Garden(s) • Gym / fitness centre • Health spa • Swimming pool • Security (fenced) • Security (guard) • Parking (off-street) • Transfers (airport) • Tour assistance • Conference facilities • Family friendly • Gay friendly

Activities On-Site / Nearby • Health spa (On-site) • Bird watching (On-site) • Fishing (On-site) • Swimming (On-site) • Gym / fitness centre (On-site) • Bars / entertainment (5 km) • Hiking trails (5 km) • Cycling / mountain bike trails (5 km) • Waterskiing (5 km) • Surfing (5 km) • Sailing (5 km) • Tennis court(s) (5 km) • Wind surfing (5 km) • Beach (5 km) • Whale watching (10 km) • Quad biking (10 km) • Horse riding (10 km) • Golf course(s) (15 km)

Services Nearby • Grocery Store (5 km) • Restaurants / Eateries (5 km) • Post Office (5 km) • Bank and/or ATM (5 km) • Car Hire (5 km) • Medical Centre (5 km) • Shopping Centre / Mall (20 km) • Airport (40 km)

Standard Rates

These rates are provided as a guideline only, and are subject to change without notice.

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Terms and Conditions

Rates are

- quoted, invoiced and payable in ZAR
- quoted per suite/villa per night
- based on a maximum of 2 adults per one bedroom suite and maximum 4 adults per two bedroom suite and/or villa
- inclusive of breakfast and 14% VAT
- subject to change without prior notice

* We recommend a minimum stay of two nights throughout the year

Children Policy

* This policy applies to all persons from 0 up to and including 11 years old
* Persons from 12 years & older are considered as adults and will therefore require their own suite/villa at the applicable rates

0 - 3 year old (sharing suite with adults)

- are accommodated in a cot at no additional cost and inclusive of breakfast
- depending on the availability of cots and/or suites/villas with a sleeper couch
- are not permitted in the spa area

4 - 11 year old (sharing suite with adults)

- are accommodated on a sleeper couch at R150.00 per child per night, inclusive of breakfast
- depending on the availability suites / villas with a sleeper couch
- are not permitted in the spa area

* Children occupying their own suite/villa will be charged at the applicable suite/villa rate
* Sleeper couches can accommodate a maximum of two children per sleeper couch, depending on their age
* Cots can accommodate a maximum of one child per cot
* Suites/villas accommodating children sharing with parents contains one sleeper couch per room
* Child minding facilities are available at an additional cost by prior arrangement

Travel Information Insurance

* We highly recommend that travel insurance is taken out

Transfers

* Transfers can be arranged with reservations on request at additional costs
* All transfers are handled by accredited car hire and charter companies
* All transfers must be arranged prior to arrival

Payment

* 25% Deposit will be required within 14 days of reservation being made
* Balance will be required 30 days prior to arrival
* Full pre payment will be required at time of booking for reservations made within 30 days of arrival

Cancellations Peak Season (20 December - 10 January)

* Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
* 50% of fee if cancellation less than 60 days prior to arrival
* 100% of fee if cancellation less than 30 days prior to arrival

General

* Only written cancellations will be accepted.  Ensure to receive an acknowledgment of cancellations from reservations
* 25% of fee if cancellation less than 30 days prior to arrival
* 50% of fee if cancellation less than 15 days prior to arrival
* 100% of fee if cancellation less than 7 days prior to arrival

Group / Conference: Deposit, Payment and Cancellation

* This policy applies to bookings of five (5) or more suites/villas

- A minimum of a 2 night stay applies through out the year

* A 10% non-refundable deposit may be requested at the time of booking in order to secure rooms, depending on size of group
* A 50% non-refundable deposit is payable 90 days prior to arrival
* A 100% non-refundable payment 60 days prior to arrival
* One (1) complimentary suite will be reserved for a group greater than 10 suites, subject to availability and inclusive of accommodation only

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Methods of Payment Accepted

Location   N2 between Sedgefield & Knysna, Western Cape

From Cape Town

Drive down the N2 to Sedgefield; Approx. 1km after Sedgefield, turn right at the green "Groenvlei" sign / brown "Lake Pleasant" sign; Drive approx. 500m through the Lake Pleasant Chalets & Lodges property until you come to the security gate of Lake Pleasant Living.

From Port Elizabeth

Drive down the N2 to Knysna; Approx. 25km after Knysna, turn left at the green "Groenvlei" sign / brown "Lake Pleasant" sign; Drive approx. 500m through the Lake Pleasant Chalets & Lodges property until you come to the security gate of Lake Pleasant Living.

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GPS Coordinates

Latitude: S 34.027125
Longitude: E 22.837125

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